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Exa: letsmoveindonesia.com
Bali Zero handles visas, company setup, tax and property compliance in Indonesia. Ask us directly on WhatsApp.
Chat with Bali Zero on WhatsAppIndonesia's Directorate General of Immigration issued Circular Letter Number IMI-417.GR.01.01 Year 2025, effective May 29, 2025, mandating that all st
Indonesia's Directorate General of Immigration issued Circular Letter Number IMI-417.GR.01.01 Year 2025, effective May 29, 2025, mandating that all stay permit extensions require in-person attendance at an immigration office. The new rule came into force on June 1, 2025 — just three days after publication — giving foreign nationals minimal advance notice.
The change affects the full spectrum of extendable immigration statuses in Indonesia: Visa on Arrival (VoA), Electronic Visa on Arrival (e-VoA), the 60-day B211A single-entry social-cultural visa, and Limited Stay Permit holders (KITAS). Before this circular, extensions across all these categories could be initiated and in many cases finalized entirely through Indonesia's official e-immigration portal at evisa.imigrasi.go.id.
Under the new hybrid model, applicants must still begin the process online — submitting their extension request, uploading required documents, and completing payment through the official portal — but must then physically attend the immigration office for biometric data capture (fingerprints and photograph) and a formal interview. Immigration authorities have confirmed that this biometric step cannot be completed remotely or delegated.
The Directorate General of Immigration has established a narrow exception for vulnerable groups: elderly applicants, people with disabilities, pregnant women, nursing mothers, and individuals in documented emergency situations. These individuals may complete the entire process — including document submission and payment — directly at the immigration office counter without prior online registration.
The Emergency Stay Permit, a legacy instrument from the pandemic period that allowed foreign nationals to remain lawfully in Indonesia while regularizing their status outside the standard extension timeline, has simultaneously been wound down as part of Indonesia's broader normalization of its immigration framework. Holders of outstanding Emergency Stay Permits who qualify for a substantive extension must now process their Temporary Stay Permit (ITAS) or Permanent Stay Permit (ITAP) through the standard in-person channel. Those who cannot qualify for an extension are required to depart and re-enter on a fresh visa approval.
The policy shift forms part of a wider immigration modernization drive by the Directorate General of Immigration, which has been upgrading its digital systems — including the Molina and evisa.imigrasi.go.id platforms — while simultaneously tightening enforcement of physical presence requirements. Indonesian authorities have pointed to the need for biometric integrity and fraud prevention as primary drivers of the mandatory in-person component.
This is one of the most operationally significant immigration changes in Bali since the e-VoA launched in 2022. For years, the digital nomad community built its entire Bali lifestyle architecture arou
nd frictionless online renewals — book online, pay online, receive stamp digitally, repeat. That era is now definitively over.
The practical pain is not the cost — immigration fees remain unchanged —
but the time cost and appointment unpredictability. Bali's busiest immigration offices, particularly Denpasar and Renon, are chronically overloaded. Walk-in waits of two to four hours are common even on slow days. Clients with packed work schedules, young children, or remote locations on the island will feel this acutely. Visa agents will see a surge in demand, and their fees will likely reflect that.
More importantly, this shift signals intent. Indonesian immigration is moving toward a stricter, identity-verified, presence-confirmed model. The Emergency Stay Permit wind-down reinforces the same message: Indonesia is normalizing its post-pandemic immigration framework and expects foreign nationals to comply proactively, not reactively. Clients who have been casual about overstays or extension deadlines face meaningfully higher risk now that the process requires a documented in-person encounter.
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