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Travel agency tour booking tourism service
KBLI 79110★ Gold-Tier Intel

Travel Agency

Aktivitas Agen Perjalanan

📋 Section N — Administrative & Support Services

⚠️RestrictedLow RiskAggregated

Travel agency (biro perjalanan wisata) — selling travel products and services to the public, including: tour packages (inbound, outbound, and domestic), flight ticket booking, hotel accommodation booking, visa assistance, airport transfer arrangements, and customized itinerary design. The agency acts as an intermediary between the traveler and the suppliers (airlines, hotels, ground handlers). Key distinction: 79110 = travel agency with a B2C retail function (you sell directly to travelers, whether in-person or online). Contrast with 79120 = tour operator wholesaler that sells only to other travel agencies (B2B, no direct public retail). If you want to both sell packages to travelers AND wholesale to agencies, 79110 is the code.

Licensing & Requirements

What You Need

Risk LevelLow (Rendah)
License TypeNIB
ProcessingOtomatis
Foreign OwnershipMax 100%
AuthorityBKPM / OSS
PP28/2025 Licensing Data1 scale
Mikro, KecilLow RiskNIB⏱ OtomatisFiktif Positif
Post-License Obligations1
Menyampaikan laporan kegiatan secara berkala

→ Submit periodic business activity reports to regulator

Step-by-step for a PT PMA travel agency

1
PT PMA incorporation— notary deed, AHU registration; tourism/travel sector minimum IDR 10B stated (~3–5 weeks)
2
NIB via OSS— register on oss.go.id, select 79110, Menengah Tinggi path (~3 days)
3
TDUP Pariwisata (Tanda Daftar Usaha Pariwisata)— mandatory tourism business registration with Dinas Pariwisata Kabupaten/Kota (Badung for Canggu/Seminyak/Kuta/Nusa Dua; Gianyar for Ubud). Documents: NIB, company deed, office address, list of services. Required for all tourism businesses in Bali; without TDUP you cannot legally offer tourism services
4
Izin Usaha Biro Perjalanan Wisata— from Kemenparekraf (Kementerian Pariwisata dan Ekonomi Kreatif) for agencies offering outbound international packages; documents include: company profile, financial capacity evidence, qualified tourism professional on staff. Processed via SIUP Pariwisata system
5
Izin from Bupati/Walikota via OSS— issued within 5 working days after TDUP clearance
6
ASITA membership (Asosiasi Perusahaan Perjalanan Wisata Indonesia)— not legally mandatory but practically essential for credibility with hotel partners, airline GSAs, and B2B tour operator clients. Required by many hotel group contracting processes
7
IATA accreditation (if issuing flight tickets directly)— International Air Transport Association agent certification. Required for direct BSP (Billing and Settlement Plan) ticketing. Without IATA accreditation, you can still sell tickets through a sub-agent model via an IATA-accredited agency
8
Office location— travel agencies in Bali must operate from a registered commercial address (not residential). Badung: Jalan Sunset Road, Legian, Seminyak, Nusa Dua business zones
9
Laporan kegiatan usaha— periodic business activity reports (ongoing obligation)

Typical total timeline

Minimum PT PMA capital

Authority

PMA
2020 → 2025

Direct match from KBLI 2020 (MATCH_LANGSUNG). Travel agency classification is stable. The primary regulatory development since 2020 is the merger of Ministry of Tourism functions into Kemenparekraf and the digitization of TDUP registration via OSS.

Bali Intelligence

✈️
Read Full Guide on Bali Zero↗

KBLI 2025 Tourism & Travel: Tour Operators, Travel Agents & Guide Services

kita.balizero.com
Foreign Workers

TKA Eligible Positions

Kepmenaker 228/2019 — Category 19: Akomodasi & Makan Minum

164 in category
1420Travel Agency ManagerManajer Biro Perjalanan Wisata
1221Destination Management DirectorDirektur Manajemen Destinasi
1321General ManagerManajer Umum
2432Tour Product DeveloperPengembang Produk Wisata
3339MICE CoordinatorKoordinator MICE
1420Customer Experience ManagerManajer Pengalaman Pelanggan
4221Inbound Tour SpecialistSpesialis Wisata Inbound
4221Airline Ticketing SpecialistSpesialis Tiket Penerbangan

Kepmen 228/2019 lists 164 TKA-eligible positions in this category. Selection optimized using ISCO classification methodology.

KEDUA Provision — Directors & Commissioners Exemption
Directors and Commissioners who do NOT manage personalia can work without being listed in the jabatan.
Complementary Codes

Related Codes

79121Section N★

Tour Operator

Aktivitas Biro Perjalanan Wisata

→
✅Open· 100% ForeignMedium-High Risk
79122Section N★

Umrah & Hajj Tour Operator

Aktivitas Biro Perjalanan Ibadah Umrah dan Haji Khusus

→
✅Open· 100% ForeignHigh Risk
79129Section N★

Other Tour Operator

Aktivitas Biro Perjalanan Lainnya

→
✅Open· 100% ForeignMedium-High Risk
77100Section N★

Motor Vehicle Rental & Leasing

Penyewaan dan Sewa Guna Usaha Kendaraan Bermotor

→
✅Open· 100% ForeignLow Risk
77210Section N★

Recreation & Sports Equipment Rental

Penyewaan dan Sewa Guna Usaha Alat Rekreasi dan

→
✅Open· 100% ForeignLow Risk
77291Section N★

Event Equipment Rental

Penyewaan Peralatan dan Perlengkapan Acara

→
✅Open· 100% ForeignLow Risk
Zantara AIOSS Intelligence System
Context79110
Setting up a travel agency or DMC in Bali? 79110 needs both TDUP from Dinas Pariwisata and Kemenparekraf licensing — the 5-day clock only starts after those are in order. ASITA membership and IATA accreditation aren't mandatory but are commercially essential. Let me walk you through all of it.